Wright & Filippis - Rehabilitative Health Care
Careers

As of April 14, 2014


Account Representative
  • Grand Rapids, Michigan
Position Highlights:
Contacts potential customers at hospitals, clinics, doctors' offices, rehab facilities, and nursing homes to sell medical products and equipment/services. Arranges appointment with doctors, clinics/offices, clinicians, and hospital medical teams. Cold calls new accounts. Delivers presentations to doctors, practice staff and nurses in physician offices. Provides competitive information such as bids, pricing data or bundling arrangements. Travels throughout assigned territory (Kalamazoo, Grand Rapids, Northwestern Michigan) to call on regular and prospective customers. Reaches sales targets

Requirements:
Bachelor's degree in marketing, communication, or business. Sales experience required. Two years' experience in Home Medical/Respiratory industry preferred. Must have clean driving record.
Online employment application form


Certified Orthotist
  • Kalamazoo, Michigan
  • Madison Heights, Michigan
  • Saginaw, Michigan
Position Highlights:
Determines the orthotic needs of the patient. Educate patient. Develop a treatment protocol for the patient. Demonstrate proper documentation of a patient's history and financial records. Interpret patient data and modify a patient model to ensure optimal fit and function of the prosthetic device.

Requirements:
Completion of residency program; or an equivalent combination of education and experience with certification (ABC or BOC); or equivalent combination of education and experience depending on level of education.
Online employment application form


Certified Pedorthotist
  • Escanaba & Marquette, Michigan
  • Livonia, Novi, Farmington Hills, Ferndale (Metro Detroit Floater)
Position Highlights:
Evaluates and designs foot orthoses and shoes for patients requiring protective support or correction.

Requirements:
Pedorthic certification required. Superior customer service skills also required along with strong commitment to patient care. Experience with direct patient care preferred, experience with stocking fittings helpful. Motivated to establish relationships with referral sources.
Online employment application form


Communications Analyst
  • Rochester Hills, Michigan
Position Highlights:
Installs and maintains voice technology systems, including switching systems, voicemail, cellular, and paging equipment. Analyzes business needs, researches, and recommends solutions. Identifies problems, troubleshoots and provides advice to assist user. Responds to inquiries and requests for assistance with the organizations computer systems in a timely manner.

Requirements:
College degree preferred. Experienced with Cisco Unified Communications products and Cisco routing/switching products; sound technical knowledge in multiple areas of networking, such as network infrastructure, data communications and protocols, file servers and application servers in different software environments, remote access, security, directory services and messaging; extensive technical knowledge and experience with installing, configuring and maintaining network infrastructure components; skilled in the application of advanced network management and diagnostic tools for predictive analysis and problem resolution; experience in a medium to large-sized enterprise networking environment; AS degree, industry certification (CompTIA Network+/Convergence+, Cisco CCENT/CCNA/CCVP), and/or equivalent work experience; good interpersonal skills and ability to work within a team; ability to coordinate and implement ad-hoc assignments; and must be capable of leading special projects and product evaluations.
Online employment application form


Customer Service Representative
  • Farmington Hills, Michigan
  • Lansing, Michigan
  • Madison Heights, Michigan
  • Saginaw, Michigan
  • Toledo, Ohio
Position Highlights:
Answer phones and assist patients, physicians & referral sources in a call center setting or in a front desk environment. Answer claims questions, process orders, maintain & update patient information in the computer system, verify insurance, bill for patient services.

Requirements:
We are looking for individuals who pride themselves on their people skills either face to face or over the phone. People who are extremely organized and also exceptional multi-takers. If a fast paced, structured environment with a variety of tasks is your calling, then you'll succeed in this position. At least one year of customer service experience is required. A college degree and/or related training certification a plus.
Online employment application form


Customer Service Rep Floater
  • Southern Metro Detroit (must travel to Livonia, Farmington Hills, Novi, and Dearborn)
  • Northeast Michigan (Must travel to Port Huron, Clarkston, Bad Axe, Cass City, Flint, Lapeer, and Saginaw)
Position Highlights:
Provides coverage at a variety of locations in need of Customer Service support. Answers incoming telephone calls; maintains open communication with patients, referral sources, and corporate/branch offices. Coordinates the schedule of clinical staff. Verifies insurance information; obtains necessary authorizations and referral forms.

Requirements:
We are looking for individuals who pride themselves on their people skills either face to face or over the phone. People who are extremely organized and also exceptional multi-takers. If a fast paced, structured environment with a variety of tasks is your calling, then you'll succeed in this position. At least one year of customer service experience is required. A college degree and/or related training certification a plus. Background in Durable Medical Equipment with an emphasis in Rental/Respiratory billing is preferred. MUST be willing to travel, including some overnight stays. Reliable transportation and a good driving required.
Online employment application form


Delivery Technician
  • Flint, Michigan
  • Rochester Hills, Michigan
Position Highlights:
Maintain patient's respiratory care equipment and durable medical equipment including delivery, set-up/follow up and patient education.

Requirements:
We are looking for those who loathe sitting in an office all day but still enjoy helping patients in need. On the road and in patients' homes is where you will spend the majority of your time. Must be compassionate, and have a CLEAN driving record. Chauffeurs license required. A college degree and/or related training certification a plus.
Online employment application form


Dispatcher
  • Rochester Hills, Michigan
Position Highlights:
Assists with scheduling daily routes geographically by technician for delivery, pick-up, exchange and repair. Schedules urgent orders and resolves delivery problems. Coordinates rental asset control process with Warehouse. Maintains on-going communication with Customer Service staff.

Requirements:
A college degree and/or related training certification a plus.
Online employment application form


Facility/Onsite Training Specialist
  • Metro Detroit, Michigan
Position Highlights:
Performs follow-up training for all assigned personnel on W & F Bridge, Jaysec and SharePoint systems in addition to required curriculum of training as decided by Office Procedures training to be performed for Metro Detroit, Flint, Ann Arbor, and Port Huron. Travels to various Wright & Filippis facilities. Attends in-services.

Requirements:
People who are extremely organized and also exceptional multi-takers. If a fast paced, structured environment with a variety of tasks is your calling, then you'll succeed in this position. At least one year of customer service experience is required. A college degree and/or related training certification a plus. Must have a CLEAN driving record and reliable transportation.
Online employment application form


Help Desk
  • Rochester Hills, Michigan
Position Highlights:
Operates, monitors, and controls mainframe computer and related peripheral equipment using established procedures. Monitors mainframe console, storage devices, and printers. Reports problems or variances. Deploys PC's terminals, printers, fax machines, and other peripherals. Identifies problems, troubleshoots, and provides advice to assist users. Responds to inquiries and requests for assistance with the organization's computer systems in a timely manner. Coordinates with other IT areas to resolve problems if necessary.

Requirements:
College degree preferred. High School diploma or GED required.
Online employment application form


Orthotic Resident
  • Various Locations, Michigan
Position Highlights:
Our Orthotic residents rotate between facilities, departments, and clinics for the optimum exposure to patient care in the Detroit metropolitan area. The rotations are under certified orthotists and a certified pedorthists. The specialties covered are: Pediatrics (including helmets), Scoliosis, Pediatric and Adult Rehab, Trauma (including Halos), Pedorthics, Diabetic foot care, Central fabrication, Charcot Marie Tooth Clinic, Spina Bifida Clinic. Our orthotic staff meets quarterly for in-services with presentations in new product lines, billing practices, fraud and abuse education and prevention, patient care issues, and much more. We have the pleasure of hosting in house programs by suppliers with CEU credits.

Requirements:
Certificate or degree in Orthotics from an accredited Orthotics program.
Online employment application form


Orthotic and Prosthetic Sales Rep
  • Battle Creek/Kalamazoo/Grand Rapids, Michigan
Position Highlights:
Maintains customer satisfaction. Identifies business opportunities, sells products, establishes and maintain relationship with clients, resolves product and service problems, prepares reports.

Requirements:
College degree preferred. Prior sales experience also preferred.
Online employment application form


Orthotic Tech
  • Madison Heights, Michigan
Position Highlights:
To fabricate, shape/form orthotic molds. Light assembly and conduct quality checks on material. To make sure that the operation, durability of the devise is correct. Complete assigned work for the device delivery, Make sure the order is followed to what the practitioner has required, and in a timely fashion. Maintain a safe and clean working environment by complying with procedures, rules, and regulations. To also contribute in a team effort.

Requirements:
High school diploma or general education degree (GED). One to three months related experience and or training preferred. Strong interpersonal skills, desire to do hands-on work, a desire to help patients and assist clinicians.
Online employment application form


Oxygen & Reporting Specialist
  • Auburn Hills, Michigan
Position Highlights:
Calling current oxygen patients at month 60 to transition the patients to a non-delivery model. Obtaining dispensing prescriptions and/or Certificates of Medical Necessity from physician offices. Coordinates with other branches to perform the exchange of equipment, tracking, and follow-up as needed. Maintains Excel worksheets of patient contact and compliancy. Reviews and resolves un-billed orders.

Requirements:
College degree preferred. Must have outstanding customer service skills over the phone, detail orientated, extremely organized, and have great follow-up. Must also be familiar with Microsoft Excel and Outlook and type with accuracy.
Online employment application form


Prosthetic Resident
  • Metro Detroit, Michigan
Position Highlights:
Our Prosthetic residents rotate between facilities, departments, and clinics for the optimum exposure to patient care in the Detroit metropolitan area. The rotations are under a Certified Prosthetist and include fabrication at our Madison Heights facility, upper extremity, and lower extremity prosthetics. All rotations consist of patient care, billing practices, marketing, and team work to provide the best outcome for our patients.

Requirements:
Certificate or degree in Prosthetics from an accredited Prosthetics program.
Online employment application form


Soft Goods Fitter/Mastectomy Fitter
  • Ferndale, Michigan
Position Highlights:
Assists with the fittings of soft goods to patients, such as stockings, splints, cervical collars, back braces, etc. Provide back up support for general office staff and assist in office as required.

Requirements:
High school diploma or equivalent. Detail oriented, superior customer service skills and a minimum of 1-year experience in an office setting. Candidate with experience in health care or health insurance industry are strongly preferred.
Online employment application form


Strategic Account Manager
  • Eastern Michigan Territory
  • Western Michigan Territory
Position Highlights:
Responsible to meet and exceed established sales goals, market share targets, and build the business within a given geographical territory targeting physicians, hospitals, VA, and ambulatory care centers in the Orthopedic, Rheumatology, Physiatrist, Neurology, Surgical Oncology, Oncology (Breast Cancer), and Vascular Surgery community.

Requirements:
Bachelor's Degree from an accredited institution required. Minimum of 10 years of pharmaceutical, biologic/biotech, or medical device sales experience with a minimum of 5 years selling specialty products to physicians. Minimum 3 years' experience selling to orthopedic surgeons, and physiatrists and have established relationships with these physician in the given geographical territory. Must have experience selling and managing accounts in hospital, VA, and ambulatory care with established relationships. Minimum 3 years of hospital sales experience. Solid working knowledge of managed care and reimbursement systems.
Online employment application form




Wright & Filippis offers an excellent benefit package which includes medical, dental, vision, 401K, Short Term Disability and Long Term Disability along with competitive wages in a business casual work environment. If you are interested in joining our team of healthcare professionals, please fill out and submit an on-line application.


Wright & Filippis is an equal opportunity employer.


Melissa (Lesnoff) Filippis
Recruitment Coordinator

Wright & Filippis
Rochester Hills, Michigan

 

 




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