Wright & Filippis - Rehabilitative Health Care
Careers

As of July 21, 2014



Account Representative
  • Grand Rapids, Michigan
Position Highlights:
Contacts potential customers at hospitals, clinics, doctors, offices, rehab facilities, and nursing homes to sell medical products and equipment/services. Arranges appointment with doctors, clinics/offices, clinicians, and hospital medical teams. Cold calls new accounts. Delivers presentations to doctors, practice staff and nurses in physician offices. Provides competitive information such as bids, pricing data or bundling arrangements. Travels throughout assigned territory (Kalamazoo, Grand Rapids, Northwestern Michigan) to call on regular and prospective customers. Reaches sales targets

Requirements:
Bachelor,s degree in marketing, communication, or business. Sales experience required. Two years, experience in Home Medical/Respiratory industry preferred. Must have clean driving record.
Online employment application form


Certified Orthotist
  • Kalamazoo, Michigan
  • Saginaw, Michigan
Position Highlights:
Determines the orthotic needs of the patient. Educate patient. Develop a treatment protocol for the patient. Demonstrate proper documentation of a patient,s history and financial records. Interpret patient data and modify a patient model to ensure optimal fit and function of the prosthetic device.

Requirements:
Completion of residency program; or an equivalent combination of education and experience with certification (ABC or BOC); or equivalent combination of education and experience depending on level of education.
Online employment application form


Certified Pedorthotist
  • Livonia, Novi, Farmington Hills, Ferndale (Metro Detroit Floater)
Position Highlights:
Evaluates and designs foot orthoses and shoes for patients requiring protective support or correction.

Requirements:
Pedorthic certification required. Superior customer service skills also required along with strong commitment to patient care. Experience with direct patient care preferred, experience with stocking fittings helpful. Motivated to establish relationships with referral sources.
Online employment application form


Central Fab Logistics Manager
( Click here to apply for this job )
  • Madison Heights, Michigan
Position Highlights:
Responsible for recruitment, hiring, orientation, evaluation and on-going in-services for technicians. Assures internal and external customer responsiveness. Logs all incoming and outgoing Orthotic and Prosthetic jobs. Facilitates all purchases. Processes PO's, and shipments. Tracks job remakes and identifies causes of lost revenue and reports to Administration. Maintains proper inventory levels.

Requirements:
College degree preferred. The ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in a standardized situation.


Customer Service Representative
  • Auburn Hills, Michigan
  • Detroit, Michigan (Rehab Center)
  • Madison Heights, Michigan
  • Rochester Hills, Michigan
Position Highlights:
Answer phones and assist patients, physicians & referral sources in a call center setting or in a front desk environment. Answer claims questions, process orders, maintain & update patient information in the computer system, verify insurance, bill for patient services.

Requirements:
We are looking for individuals who pride themselves on their people skills either face to face or over the phone. People who are extremely organized and also exceptional multi-takers. If a fast paced, structured environment with a variety of tasks is your calling, then you,ll succeed in this position. At least one year of customer service experience is required. A college degree and/or related training certification a plus.
Online employment application form


Customer Service Representative for Wright Now
  • Auburn Hills, Michigan
Position Highlights:
Receives orders by phone/fax ad assists offices/patients concerning home medical equipment and billing. Records accurate and complete patient information on patient data form. Verifies insurance information; obtains necessary authorizations. Maintains knowledge on insurance guidelines. Processes orders in computer system; maintains a current status on orders to be processed, assigns sale location base on established hierarchy.

Requirements:
High School diploma or GED required. Previous customer service experience is a plus. Over the phone people skills. Extremely organized and also an exceptional multi-tasker.
Online employment application form


Lead Coordinator
  • Rochester Hills, Michigan
Position Highlights:
Leads and implements improved customer service throughout Wright & Filippis. Assists in training and implementing new Performance Improvement Plans with staff at our clinics. Provides training on the Bright Tree Software System (patient & billing management system) at clinic locations. Coordinates with Managers/Supervisors on clinic evaluation and competence assessment for the customer service staff. Greets, acknowledges, schedules and registers patient promptly and courteously. Records accurate and complete patient information on patient forms. Verifies insurance information. Obtains necessary authorizations and referral forms. Processes orders in the computer system.

Requirements:
We are looking for individuals who pride themselves on their people skills either face to face or over the phone. People who are extremely organized and also exceptional multi-takers. If a fast paced, structured environment with a variety of tasks is your calling, then you,ll succeed in this position. At least two years of Customer Service experience and/or training, or equivalent of education and experience required. Must also have strong Microsoft Word, Excel, and Outlook experience. The Lead Coordinator is required to have reliable transportation, and the ability to drive to a various clinics/facilities outside of the metro Detroit area. In some cases, the Lead Coordinator will be required to stay over-night for multiple nights at clinic locations. MUST have a clean driving record.
Online employment application form


Orthotic Fitter
  • Clinton Township (will travel to other facilities when needed, Clean driving record required).
Position Highlights:
Determines the orthotic needs of the patient in conjunction with the Orthotist. Develops a treatment protocol for the patient in conjunction with the Orthotist. Properly educates the patient in the wear and care protocol for the determined orthotic device. Demonstrates proper documentation of the patient,s history and financial records. Interprets patient data and model in continued care to ensure proper fit and function of orthotic care.

Requirements:
College degree preferred. High School diploma or GED required. Prior experience working with patients preferred.
Online employment application form


Orthotic Resident
  • Various Locations, Michigan
Position Highlights:
Our Orthotic residents rotate between facilities, departments, and clinics for the optimum exposure to patient care in the Detroit metropolitan area. The rotations are under certified orthotists and a certified pedorthists. The specialties covered are: Pediatrics (including helmets), Scoliosis, Pediatric and Adult Rehab, Trauma (including Halos), Pedorthics, Diabetic foot care, Central fabrication, Charcot Marie Tooth Clinic, Spina Bifida Clinic. Our orthotic staff meets quarterly for in-services with presentations in new product lines, billing practices, fraud and abuse education and prevention, patient care issues, and much more. We have the pleasure of hosting in house programs by suppliers with CEU credits.

Requirements:
Certificate or degree in Orthotics from an accredited Orthotics program.
Online employment application form


Orthotic and Prosthetic Sales Rep
  • Battle Creek/Kalamazoo/Grand Rapids, Michigan
Position Highlights:
Maintains customer satisfaction. Identifies business opportunities, sells products, establishes and maintain relationship with clients, resolves product and service problems, prepares reports.

Requirements:
College degree preferred. Prior sales experience also preferred.
Online employment application form


Prosthetic Resident
  • Metro Detroit, Michigan
Position Highlights:
Our Prosthetic residents rotate between facilities, departments, and clinics for the optimum exposure to patient care in the Detroit metropolitan area. The rotations are under a Certified Prosthetist and include fabrication at our Madison Heights facility, upper extremity, and lower extremity prosthetics. All rotations consist of patient care, billing practices, marketing, and team work to provide the best outcome for our patients.

Requirements:
Certificate or degree in Prosthetics from an accredited Prosthetics program.
Online employment application form



Wright & Filippis offers an excellent benefit package which includes medical, dental, vision, 401K, Short Term Disability and Long Term Disability along with competitive wages in a business casual work environment. If you are interested in joining our team of healthcare professionals, please fill out and submit an on-line application.


Wright & Filippis is an equal opportunity employer.


Melissa (Lesnoff) Filippis
Recruitment Coordinator

Wright & Filippis
Rochester Hills, Michigan

 

 




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