As of November 16, 2009

• Rochester Hills, Michigan (5 positions)

Description:
Processing DME and P&O claims for a third party administrator. Qualifying patients for equipment. Processing insurance claims.

Requirements:
High school diploma or general education degree (GED). Detail oriented, superior customer service skills and a minimum of 1-year experience in an office setting. Candidate with experience in health care or health insurance industry are strongly preferred. Must type 45+ wpm.
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• Flint, Michigan
• Marquette, Michigan
• Petoskey, Michigan
• Rochester Hills, Michigan
• Toledo, Ohio

Description:
Answer phones and assist patients, physicians & referral sources in a call center setting or in a front desk environment. Answer claims questions, process orders, maintain & update patient information in the computer system, verify insurance, bill for patient services.

Requirements:
High school diploma or general education degree (GED). Detail oriented, superior customer service skills and a minimum of 1-year experience in an office setting. Candidate with experience in health care or health insurance industry are strongly preferred.
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• Rochester Hills, Michigan

Description:
Responsible for the on-going monitoring of Office Procedures metrics in patient registration, order processing, and accuracy, customer intimacy, referral source awareness and Customer Service Representative retention. Assists Regional Managers and Office Managers in analysis and monitoring financial expectations for office staff productivity.

Requirements:
High school diploma or general education degree (GED). Two years of managerial experience preferred.
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• Rochester Hills, Michigan

Description:
Verify eligibility through WebDENIS, Medicare by Jaysec and IVR, BCBSM service representatives. Responsible for membership reporting and all its related use as dictated by Department Supervisor/Manager. Validate membership totals with client when available and coordinate membership totals with finance for administrative rate based on PMPM. Verify receipt of daily/weekly membership file, review error report and manually correct membership records and analyze for potential problems. Verify receipt of full file or sync up, review error report, and analyze for on-going sync up potential.

Requirements:
High school diploma or GED. Up to one year experience and/or training; or equivalent combination of education and experience.
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• Farmington Hills, Michigan

Description:
General filing of patient data and associated paperwork; gathers and distributes mail and faxes; maintain safe and clean reception area; answering phones and setting up appointments for patients.

Requirements:
Previous employment preferred but not necessary.
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• Rochester Hills, Michigan

Description:
Responsible for delivery and setup of medical equipment in a patient's home. Educates patient or caregiver of proper use and care of home equipment based on clinical operations.

Requirements:
High school diploma or GED. One to three months related experience. Clean driving record a MUST. Also must have or acquire a Chauffeur's license.
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• Various Locations, Michigan

Description:
Our Orthotic residents rotate between facilities, departments, and clinics for the optimum exposure to patient care in the Detroit metropolitan area. The rotations are under certified orthotists and a certified pedorthists. The specialties covered are: Pediatrics (including helmets), Scoliosis, Pediatric and Adult Rehab, Trauma (including Halos), Pedorthics, Diabetic foot care, Central fabrication, Charcot Marie Tooth Clinic, Spina Bifida Clinic. Our orthotic staff meets quarterly for in-services with presentations in new product lines, billing practices, fraud and abuse education and prevention, patient care issues, and much more. We have the pleasure of hosting in house programs by suppliers with CEU credits.

Requirements:
Certificate or degree in Orthotics from an accredited Orthotics program.
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• Madison Heights, Michigan

Description:
Assist health care providers and patients through face to face and phone contact. Processes prescription orders and follows-up with patients. Maintains patient records, pharmacy inventory, medications and supplies. Complies with procedures, rules and regulations.

Requirements:
H.S. diploma or GED. Pharmacy technician certification/program preferred. Six months of pharmacy technician or related experience and a knowledge of pharmacy procedures. Must have experience in compounding parenteral IV admixtures.
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• Madison Heights, Michigan

Description:
Responsible for all aspects of patient care related to home IV infusions including the following: in-hospital pre-discharge assessments, patient teaching, care and management of central venous access catheters, placement of peripheral IV catheters, medication administration and on-going monitoring of patients.

Requirements:
Graduate of an accredited School of Nursing. Excellent communication skills. Experience with IV Therapy a must. Experience in acute care or home care is a plus.
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• Rochester Hills, Michigan

Description:
Analyzes user specifications and requirements. Encodes, tests, debugs, and documents programs on large-scale, complex projects. Revises and updates programs and documentation as required.

Requirements:
High school diploma or general education degree (GED). Bachelor degree in Information Technology or similar field and 2 or more years experience using Unisys LINC and/or EAE or equivalent combination of education and experience. Demonstrated analytical and problem solving skills is a must. Excellent written and verbal communication skills required. Must possess the ability to work independently, manage multiple priorities and meet deadlines. Knowledge in healthcare industry is a plus. Maintain professional and technical knowledge.
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