As of June 17, 2013

• Rochester Hills, Michigan

Position Highlights:
Answers incoming telephone calls from facilities. Verifies insurance information, and obtains authorizations and referral forms. Processes orders in the computer system. Works in conjunction with facilities for work in process file for custom orders and coordinates receipt of custom ordered items.
Maintain knowledge of insurance guidelines and billing procedures.

Requirements:
College degree or training certificate preferred. Must be able to work independently and coordinate the billing process with facilities.
Online employment application form

• Bad Axe/Cass City, Michigan
• Kalamazoo, Michigan
• Port Huron, Michigan

Position Highlights:
Evaluates and designs foot orthoses and shoes for patients requiring protective support or correction.

Requirements:
Pedorthic certification required. Superior customer service skills also required along with strong commitment to patient care. Experience with direct patient care preferred, experience with stocking fittings helpful. Motivated to establish relationships with referral sources.
Online employment application form

• Kalamazoo, Michigan
• Madison Heights, Michigan
• Saginaw, Michigan

Position Highlights:
Determines the orthotic needs of the patient. Educate patient. Develop a treatment protocol for the patient. Demonstrate proper documentation of a patient's history and financial records. Interpret patient data and modify a patient model to ensure optimal fit and function of the prosthetic device.

Requirements:
Completion of residency program; or an equivalent combination of education and experience with certification (ABC or BOC); or equivalent combination of education and experience depending on level of education.
Online employment application form

• Rochester Hills, Michigan

Position Highlights:
Calls patients to verify medical need & usage which determines compliancy. Documents compliancy in different areas of the system. Provides assistance to patients with safety questions & general questions regarding their equipment Works various reports as assigned.

Requirements:
College degree preferred.
Online employment application form

• Farmington Hills, Michigan
• Livonia, Michigan
• Novi, Michigan
• Rochester Hills, Michigan
• Warren, Michigan

Position Highlights:
Answer phones and assist patients, physicians & referral sources in a call center setting or in a front desk environment. Answer claims questions, process orders, maintain & update patient information in the computer system, verify insurance, bill for patient services.

Requirements:
We are looking for individuals who pride themselves on their people skills either face to face or over the phone. People who are extremely organized and also exceptional multi-takers. If a fast paced, structured environment with a variety of tasks is your calling, then you'll succeed in this position. At least one year of customer service experience is required. A college degree and/or related training certification a plus.
Online employment application form

• Rochester Hills, Michigan (must be willing to travel to all Metro Detroit facilities)

Position Highlights:
Provides coverage at a variety of locations in need of Customer Service support. Answers incoming telephone calls; maintains open communication with patients, referral sources, and corporate/branch offices. Coordinates the schedule of clinical staff. Verifies insurance information; obtains necessary authorizations and referral forms.

Requirements:
We are looking for individuals who pride themselves on their people skills either face to face or over the phone. People who are extremely organized and also exceptional multi-takers. If a fast paced, structured environment with a variety of tasks is your calling, then you'll succeed in this position. At least one year of customer service experience is required. A college degree and/or related training certification a plus. Background in Durable Medical Equipment with an emphasis in Rental/Respiratory billing is preferred. MUST be willing to travel, including some overnight stays. Reliable transportation and a good driving required.
Online employment application form

• Farmington Hills, Michigan (PART TIME ONLY)

Position Highlights:
Obtains revenue by verifying and completing receivable transactions. Files, purges and creates new files. Performs shipping and receiving function and oversees daily inventory control. Documents received items. Replaces damaged items and shortages or obtains credit.

Requirements:
Highly organized
Online employment application form

• Rochester Hills, Michigan

Position Highlights:
Assists in recruitment, hiring, orientation, evaluation, and on-going in-services as required for customer service. Responsible for training and on-going education for customer service staff; plans appropriate training programs in conjunction with established office procedures. Practices continuous improvement in accordance with W & F Operations standards. Ensures World Class Customer Service and Revenue Maximization through Quality Program and Value Added Care. Ensures all organization and internal metrics are met concerning customer care, billing, staffing and IOP action items.

Requirements:
College degree preferred. Must have two (2) years of supervisory experience. Must also be proficient in Microsoft Excel and Word.
Online employment application form

• Farmington Hills, Michigan
• Lansing, Michigan

Position Highlights:
Assists in recruitment and hiring, orientation, evaluation and on-going in-services as required for Customer Service. Assesses, maintains and improves customer service staff throughout their association with Wright & Filippis; provides a work environment that promotes staff development and learning. Leads patient registration and insurance verification process by following up on all daily paperwork; assures all Customer Service staff can successfully follow Patient Processing policy and procedure. Follows up on month end reporting to Inventory Control.

Requirement:
High school diploma or general education degree (GED). Two years supervisory experience preferred.
Online employment application form

• Various Locations, Michigan

Position Highlights:
Our Orthotic residents rotate between facilities, departments, and clinics for the optimum exposure to patient care in the Detroit metropolitan area. The rotations are under certified orthotists and a certified pedorthists. The specialties covered are: Pediatrics (including helmets), Scoliosis, Pediatric and Adult Rehab, Trauma (including Halos), Pedorthics, Diabetic foot care, Central fabrication, Charcot Marie Tooth Clinic, Spina Bifida Clinic. Our orthotic staff meets quarterly for in-services with presentations in new product lines, billing practices, fraud and abuse education and prevention, patient care issues, and much more. We have the pleasure of hosting in house programs by suppliers with CEU credits.

Requirements:
Certificate or degree in Orthotics from an accredited Orthotics program.
Online employment application form

• Ann Arbor, Mi
• Metro Detroit, Mi

Position Highlights:
Assures Positive Airway Pressure(PAP) usage requirements are communicated to patients per their insurance guidelines, and assures appropriate forms are signed. Trains patient or caregiver on PAP, Pulse Oximeter, Suction Machine, and RAD devices as needed. Charts all pertinent supporting information and patient conversations and interactions.

Requirements:
High School diploma or GED. One to three months of experience or a combination of education and patient care experience. CLEAN DRIVING RECORD A MUST.
Online employment application form

• Rochester Hills, Michigan

Position Highlights:
Delivers respiratory orders within 24 hours into the system, maintains orders with Product lines, releases prescriptions to print, follows up with the doctor office to confirm receipt and completion of prescriptions, logs all daily activity on a spreadsheet. Assists in obtaining Lymphedema Certificates of Medical Necessity and measurement from physicians' offices and branches. Assists in obtaining wound documentation from physicians for flotation mattresses.

Requirements:
College degree preferred. Must be highly organized and able to multi-task.
Online employment application form

• Metro Detroit, Michigan

Position Highlights:
Our Prosthetic residents rotate between facilities, departments, and clinics for the optimum exposure to patient care in the Detroit metropolitan area. The rotations are under a Certified Prosthetist and include fabrication at our Madison Heights facility, upper extremity, and lower extremity prosthetics. All rotations consist of patient care, billing practices, marketing, and team work to provide the best outcome for our patients.

Requirements:
Certificate or degree in Prosthetics from an accredited Prosthetics program.
Online employment application form

• Grand Rapids, Michigan

Position Highlights:
Assists in recruitment and hiring, orientation, evaluation and on-going in-services as required. Responsible for training and on-going education for customer service staff. Assesses, maintains, and improves customer service staff throughout their association with the company. Leads the patient registration and insurance verification process by following up on all daily paperwork. Follows up on month end reporting to inventory control.

Requirements:
We are looking for individuals who pride themselves on their people skills either face to face or over the phone. People who are extremely organized and also exceptional multi-takers. College degree preferred. Healthcare supervisory experience also preferred.
Online employment application form

• Rochester Hills, Michigan

Position Highlights:
Develops data models to meet the needs of the organization. Verifies accuracy of data. Defines, develops, documents, and maintains SSIS/SSRS packages, package configuration and logging. Analyzes data to identify the root-cause of issues related to reporting and ETL processes. Provides troubleshooting expertise in resolving technical issues. Collaborates with business users to define, analyze, scope, and implement functional requests. Schedules, monitors, and documents SQL Server jobs. Manages application and data change control, testing, and promotion to productions. This position will be reporting directly to the Director of IT and will be critical in establishing standards, policies and operating procedures for companywide analytic functions.

Requirements:
Must have Bachelor's degree in Computer Science, Mathematics, or related discipline. Must also have hands on, in-depth knowledge and demonstrable experience with the following technologies; Microsoft SQL Server, SQL Server Integrations Services (SSIS), including all major SSIS tasks, SQL Server Analysis (SSAS), SQL Server Reporting Services (SSRS). Preferred skills in Microsoft Dynamics GP, Six Sigma and/or Lean methods, and healthcare.
Please submit resume, salary history and salary requirements. Applications without salary requirements will not be considered.
Online employment application form

• Farmington Hills, Michigan

Position Highlights:
Assist patients with fitting of durable medical equipment such as stockings, splints, cervical collars, back braces, etc. Provide back up support for general office staff and assist in office as required.

Requirements:
A college degree and/or related training certification a plus. Superior customer service skills required along with strong commitment to patient care. Experience with direct patient care preferred, experience with stocking fittings helpful.
Online employment application form

• Novi, Michigan

Position Highlights:
Addresses all problems, monitors organization and reviews orders of team on a daily basis. Responsible for training and on-going staff development. Demonstrates and champions awareness of the importance of referral source relationships. Participates in daily discussions with Manager. Develops and maintains working knowledge of current Home Medical Equipment products and services.

Requirements:
A college degree and/or related training certification a plus. Detail oriented, superior customer service skills and a minimum of 2-years experience in health care or health insurance industry are strongly preferred.
Online employment application form