Wright & Filippis - Rehabilitative Health Care
Liquid Oxygen Troubleshooting Guide

In the case of any problems with your reservoir, use your backup oxygen system while attempting to troubleshoot. If a solution cannot be reached, notify Wright & Filippis immediately at (800) 482-0222. This service is available 24 hours a day.


TROUBLE
PROBABLE CAUSE
REMEDY
No oxygen coming from cannula or mask.
Decreased awareness of oxygen flow.
Place cannula prongs in clear glass of water. If you see bubbles coming from your cannula, your unit is working correctly.
Loose connection.
Check each connection from the unit to the cannula to ensure a tight fit. If you are using a humidifier bottle, check to see that it is screwed on tightly.
Flow control knob is not pointing directly to setting.
Adjust flow knob to point directly to prescribed setting.
Unit is empty.
Call Wright & Filippis for delivery.
Dirty or faulty cannula.
Replace cannula.
Stationary unit has obstructed flow.
Fill portable and call Wright & Filippis.
Portable unit cannot be removed from stationary system.
Units are frozen together.
Wait 30 minutes for connections to thaw.
Portable unit does not last as long as usual.
Not completely filled.
Review filling procedure. If problem persists, call Wright & Filippis.
White vapor spewing out of connector after uncoupling.
Fill valve is stuck open.
Immediately reconnect portable to stationary while being careful not to come into contact with the vapor.  Wait 30 minutes for ice to thaw. Remove portable.
All other problems or questions about equipment.
  Call Wright & Filippis at (800) 482-0222.

Liquid System
Operating the Liquid System
Portable Liquid Units
Cleaning and Maintenance
Care of Oxygen Tubing
Care of Humidifier Bottle
Safety Precautions
Troubleshooting Guide

 




Need help finding something?



Still need help? Call (800) 482-0222

Shop Online - Start Here




  Entire Contents Copyright © 2012 • Wright & Filippis • Terms and Conditions • Privacy Policy • Disclaimer