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Liquid Oxygen Troubleshooting Guide |
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In the case of any problems with your reservoir, use your backup oxygen system while attempting to troubleshoot. If a solution cannot be reached, notify Wright & Filippis immediately at (800) 482-0222. This service is available 24 hours a day.
TROUBLE
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PROBABLE CAUSE
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REMEDY
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No oxygen coming from cannula or mask.
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Decreased awareness of oxygen flow.
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Place cannula prongs in clear glass of water. If you see bubbles coming from your cannula, your unit is working correctly.
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Loose connection.
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Check each connection from the unit to the cannula to ensure a tight fit. If you are using a humidifier bottle, check to see that it is screwed on tightly.
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Flow control knob is not pointing directly to setting.
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Adjust flow knob to point directly to prescribed setting.
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Unit is empty.
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Call Wright & Filippis for delivery.
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Dirty or faulty cannula.
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Replace cannula.
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Stationary unit has obstructed flow.
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Fill portable and call Wright & Filippis.
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Portable unit cannot be removed from stationary system.
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Units are frozen together.
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Wait 30 minutes for connections to thaw.
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Portable unit does not last as long as usual.
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Not completely filled.
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Review filling procedure. If problem persists, call Wright & Filippis.
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White vapor spewing out of connector after uncoupling.
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Fill valve is stuck open.
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Immediately reconnect portable to stationary while being careful not to come into contact with the vapor. Wait 30 minutes for ice to thaw. Remove portable.
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All other problems or questions about equipment.
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Call Wright & Filippis at (800) 482-0222.
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Liquid System
Operating the Liquid System
Portable Liquid Units
Cleaning and Maintenance
Care of Oxygen Tubing
Care of Humidifier Bottle
Safety Precautions
Troubleshooting Guide
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